Customers say this backpack is spacious and versatile, working well for both gym and travel needs. Many reviews mention the comfortable fit on shoulders and sturdy construction. The bag features multiple pockets, though some users note they'd prefer deeper water bottle holders and more accessible front storage. While most appreciate the design, several mention the unique zipper placement takes getting used to. Reviews frequently highlight the bag's lightweight nature and ample capacity. Some users suggest the material quality could be more consistent.